14 days to change your mind
Not happy with your purchase? You can inform us about it within 14 days of receipt of shipment. After informing us you get another 14 days to send the product. You can return in the original state and packaging. Take a look at the product just like you would in a store but don’t take it for a ride outside.
Not satisfied, but you used the product already? For all the orders there’s a 14 days cool down period, so also for this one. At visible wear, missing accessories or a missing package, you have no right to a full refund. You’ll receive 75% of the purchase price in this case.
Questions? This is how you can reach us:
Our customer service is reachable 5 days a week from 09:00 until 18:00 hours.
Or call 030 877 42 71
Our customer service is open from Monday until Friday until 18:00.